On top of that, each user has access to the Pings private chat system an inbox called Hey (not to be confused with Basecamp’s Hey email service spin-off) which flags up anything awaiting your attention personal and company-wide activity summaries quick access to your bookmarks, schedule, assignments and files, and a powerful search feature.īecause Basecamp doesn’t limit the number of users you can have, admins can add as many colleagues as they like, and give them access to whichever sections of Basecamp they need that means even external contractors can be included without needing to provision and pay for an extra seat. Basecamp 3 review: User experienceĮach of these tools can be enabled or disabled for individual team and project workspaces, so if your team doesn’t need a given feature it doesn’t have to clutter up their interface.
#Upgrade to basecamp 3 archive#
But it does the basics well, includes an archive for anything that’s been actioned and finished with, and provides change tracking and sharing options. The interface here, again, isn’t particularly sophisticated – there’s no keyword tagging, for example. Once imported into Basecamp, the Email Forwards interface in the relevant project area will allow you and your colleagues to discuss and reply directly to the message. Basecamp will at this point generate an email address for that project, and any email you forward to that address in future will be automatically sent there, including any attachments. The first time you forward a mail, you’ll get a reply via email asking you to select which team or project area to save it under. However, it feels intrusive compared to the more natural flow of chat and forum communication.įinally, and disabled by default, Email Forwards allow you and your team to forward emails – for example from clients or collaborators – to Basecamp.
The feature seems to primarily be oriented towards team-building and exchanging tips, but could also be used to collate friction points on a given project or, for that matter, photos of your team’s pets. However, you can quickly view all posted files and enable or disable notifications when people post, depending on whether you can be disturbed or not, and it’s fine for quick communication with whoever happens to be online.Īutomatic Check-ins regularly ask team members a question and collect their answers, with suggested questions asking people what they worked on today, what they’ll be working on this week, what inspires them and whether they’ve read any good books. It’s not very sophisticated compared to Slack or even Microsoft Teams, without threading, hashtags, multiple channels within a team or an in-chat search. Some document formats, such as PDFs and images, display previews, but spreadsheets and word processor documents have to be downloaded or accessed via their home cloud service if you want to look at them.Ĭampfire is a simple chat system with support for emoji and file attachments, including animated gifs, and the ability to tag specific people if you need their attention. Document and file sharing includes support for Google Drive, Dropbox, Box and OneDrive, but not WebDAV. A message board, to-do lists and scheduling all work much as you’d expect. Basecamp 3 review: FeaturesĮach HQ, Team or Project has various tools available to it. Finally, Projects allow you to create spaces where people in different roles and departments can communicate and share resources about a specific project they’re collaborating on.
Teams provides a home base for individual departments, such as your finance, marketing or customer support divisions.
HQ is for company-wide announcements and comms. There are three categories that you can add colleagues to.
#Upgrade to basecamp 3 manual#
You’re also guided through creating welcome messages and check-in questions for your colleagues, with pre-drafted introductions to the system that come in handy if your creativity is running low.īasecamp is keen to introduce you to its systems through the medium of video and interaction, but there’s also an extensive manual and guide series for the latest Basecamp 3 system, making it easy to distinguish current documentation from that for previous incarnations of the platform.
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